Privacy Policy

Introduction

This Privacy Policy describes how SURL Tech ("we", "us", or "our") handles the personal information you share with us when you visit our website, contact our team, apply for a job, or use any of our services. We have written it in plain language so you know exactly where you stand.

By using our website, you agree to the practices described here. If you do not agree with any part of this policy, please stop using the site and reach out to us so we can answer your questions.

Information We Collect

We only collect what we genuinely need. Depending on how you interact with us, that may include:

• Details you give us directly, such as your name, email address, phone number, company name, the contents of your message, and any resume or documents you upload through our careers form.
• Information collected automatically, such as your IP address, browser type, device information, the pages you view, and the date and time of your visit. This helps us understand how the site is used.
• Cookies and similar technologies that keep the site working smoothly and help us measure performance.

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you request.
• Review job applications and contact candidates about opportunities.
• Improve our website, content, and the overall experience.
• Keep our systems secure and prevent fraud or misuse.
• Send you updates you have asked to receive. You can opt out at any time.

Cookies

Cookies are small files stored on your device. We use them to remember your preferences and to gather anonymous statistics about how visitors use the site. Most browsers let you control or delete cookies through their settings. Please note that turning cookies off may affect how some parts of the site work.

How We Share Information

We do not sell or rent your personal information. We only share it in limited situations:

• With trusted service providers who help us operate our website and deliver our services, and who are bound to keep your data confidential.
• When the law requires it, or to protect our rights, our users, and the public.
• As part of a business transfer, such as a merger or acquisition, in which case we will let you know.

Data Security

We take reasonable technical and organisational steps to protect your information from loss, misuse, and unauthorised access. No method of transmission over the internet is completely secure, so while we work hard to safeguard your data, we cannot promise absolute security.

Data Retention

We keep your information only for as long as we need it to fulfil the purposes described in this policy, or for as long as the law requires. When we no longer need it, we securely delete or anonymise it.

Your Rights

You have the right to ask us to access, correct, or delete the personal information we hold about you. You can also object to certain uses or ask us to limit them. To make a request, simply contact us using the details below and we will respond as quickly as we can.

Third-Party Links

Our website may link to other sites that we do not control. We are not responsible for the privacy practices of those sites, so we encourage you to read their policies before sharing any information.

Children's Privacy

Our website and services are intended for adults and are not directed at children under the age of 16. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us and we will remove it.

Changes to This Policy

We may update this Privacy Policy from time to time as our services and the law evolve. When we do, we will revise the date at the top of this page. We encourage you to review it occasionally so you stay informed.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, we would be glad to help:

• SURL Tech
• Address: Suite #101, Business Center, Shahrah-e-Faisal, Karachi, Pakistan
• Phone: 0337 3041509
• Email: info@surltech.com